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The Outsourcer’s View – An Interview with Unisys

The Outsourcer’s View – An Interview with Unisys

by Robert Tripp | Sep 26, 2004 | Articles, Banking Product Engines, Gateways to the Banking Industry

Mike Eaton, Managing Partner for Financial Services and Gerry Heard, Head of Outsourcing Solutions Should be read in conjunction with How can we make substantial cost reductions to Europe’s Payments? For a different perspective on Payments and Outsourcing...
A Guide to Successful Business Process Outsourcing

A Guide to Successful Business Process Outsourcing

by Robert Tripp | Apr 27, 2003 | Articles, Banking Product Engines

Introduction Sourcing – i.e. whether to in-source or outsource a business operation – is a very hot topic in the board rooms of Financial Services Groups. The reason is that Banks believe outsourcing business processes (BPO) can deliver cost savings that...
Banking Operations Strategies & Technologies

Banking Operations Strategies & Technologies

by Robert Tripp | Apr 27, 2003 | Articles, Banking Product Engines, Channels, Customer Relationship Management

This page was written in 2003 and we have created two updates. 1. This link is a post giving a review of what actually happened between 2003 and 2019. 2. This link is a post giving a new forecast for banking technologies for 2019 onwards. Cutting Costs The Banking...

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