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How Are Banks Seriously Going To Address The Rampant Rise In Fraud?

How Are Banks Seriously Going To Address The Rampant Rise In Fraud?

by Pavle Ninkovic | Jul 3, 2019 | Articles, Channels, Customer Relationship Management, Management Information

Introduction Bank fraud is increasing day by day and at the same time getting more sophisticated. This has led to a rising demand from regulators[1], and growing expectation from customers, for banks to improve their fraud defences. The preventions currently in place...
How can Banks make money from GDPR

How can Banks make money from GDPR

by Robert Tripp | May 6, 2018 | Articles, Customer Relationship Management, General

GDPR is a sprawling regulation.  Firstly, this article classifies the requirements into the various governance, legal and process changes needed.  Very few companies in the UK of any size will be fully GDPR compliant by May 2018 but they can all be on a meaningful...
CDFIs as an Alternative to Payday Lenders

CDFIs as an Alternative to Payday Lenders

by Lareen Muhammed | Mar 8, 2016 | Articles, Customer Relationship Management

Community Development Financial Institutions (CDFIs) have in recent years gained prominence as a source of credit to the financially excluded (i.e. people not able to access credit from mainstream banks). In addition to credit, they also provide financial advice to...
Impact of the Recast DGSD upon UK Banks Part 1

Impact of the Recast DGSD upon UK Banks Part 1

by Marc Hymanson & Alan O'Shea | Nov 3, 2014 | Articles, Customer Relationship Management, General, Management Information, News

Recast DGSD means significant changes for Banks already supporting the UK FSCS scheme This article is relevant to banks which are already members of the FSCS Deposit Guarantee Scheme. For information on ‘wholesale-only’ banks, many of whom were not...
Personal Data Management and Identity Assurance in Banks

Personal Data Management and Identity Assurance in Banks

by Pavle Ninkovic | Jun 19, 2014 | Articles, Channels, Customer Relationship Management, Management Information

The rise of personal data stores (PDS) and identity assurance technologies (see white paper from Mydex) present some interesting opportunities to banks. This article firstly provides an overview of the regulatory and other contextual drivers for these technologies,...
Banking Disintegration – A New Industry?

Banking Disintegration – A New Industry?

by Robert Tripp | Aug 15, 2010 | Articles, Banking Product Engines, Channels, Customer Relationship Management, General

RBS has announced the sale of some 300 odd branches in the UK to the Santander Group; the Spanish banking group that has recently acquired Abbey, Alliance and Leicester and parts of Bradford and Bingley in the UK. The sale by RBS of some of its branches, customers and...
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