by Robert Tripp | May 6, 2018 | Articles, Customer Relationship Management, General
GDPR is a sprawling regulation. Firstly, this article classifies the requirements into the various governance, legal and process changes needed. Very few companies in the UK of any size will be fully GDPR compliant by May 2018 but they can all be on a meaningful...
by Tom Griffiths | May 15, 2017 | Articles, General, Management Information
IT investment amongst banks has been almost all operational in nature and not about customer insight or management information for many years. It’s about time that banks start to see the value in collecting digital information on a business activity which can...
by Lareen Muhammed | Mar 8, 2016 | Articles, Customer Relationship Management
Community Development Financial Institutions (CDFIs) have in recent years gained prominence as a source of credit to the financially excluded (i.e. people not able to access credit from mainstream banks). In addition to credit, they also provide financial advice to...
by Robert Tripp | Sep 1, 2015 | Articles, Banking Product Engines, General
The evolution of InterBank Markets Banks, like all businesses, exist to make money. Originally, they used to earn this money by using the interest margin between the taking in of deposits, and the lending out of cash. By taking deposits from the general public, in the...
by Pavle Ninkovic | Mar 17, 2015 | Articles, General
Background and Hypotheses Banks provide a decision-rich and data-rich setting in which a couple of emerging analysis techniques – ‘decision modelling’ and using data to improve requirements – could combine to produce better quality requirements and reduce project...
by Marc Hymanson & Alan O'Shea | Nov 6, 2014 | Articles
Recast DGSD now also protects deposits held by wholesale-only banks This article is relevant to wholesale-only banks who were previously not members of the FSCS Deposit Guarantee Scheme. For information relating to banks who were previously members of the scheme,...
