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An innovative resource for the UK Financial Services sector

Quantitative Example

Posted by on Jun 27, 2003 in Articles, Customer Relationship Management, Management Information | 0 comments

This report gives a summary of Basel II and describes the regulatory imperatives for better MI on Risk.

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What is Basel II?

Posted by on Jun 27, 2003 in Articles, Customer Relationship Management, Management Information | 0 comments

This report gives a summary of Basel II and describes the regulatory imperatives for better MI on Risk.

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MI Systems Architecture Implications of Basel II and IAS 39

Posted by on Jun 26, 2003 in Articles, Customer Relationship Management, Management Information | 0 comments

This report describes the current MI systems of UK Clearing Banks and relates the requirements of Basel II and IAS 39 to the gaps in these systems.

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The Risk Market

Posted by on Jun 23, 2003 in Articles, Customer Relationship Management, Management Information | 0 comments

This article is based around an interview between Ray O’Brien – managing director of risk consultancy E1Works – and the HowBanksWork team. The interview provides some interesting views on the risk work currently developing in the major Banks and what the solutions are likely to be.

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Customers and Recent Banking Strategies

Posted by on Apr 27, 2003 in Articles, Channels, Customer Relationship Management | 0 comments

This report principally examines how recent banking strategies are likely to affect customers. This is illustrated with two exmaples of how a customer might perceive the changes within a bank.

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Banking Operations Strategies & Technologies: Example Scenarios

Posted by on Apr 27, 2003 in Articles, Banking Product Engines, Channels, Customer Relationship Management | 1 comment

Brings together all the ideas distilled in the Banking Operations Strategies & Technologies report in a couple of illustrative scenarios. These show how some very common banking business processes will look if the strategies discussed are fully implemented.

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